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Karen251's avatar
Karen251
Trusted Cover User
6 years ago

Payment summaries not e-mailing from MYOb

Hi,   Is anyone else having trouble e-mailing Payment Summaries, I work for a couple of different businesses and have processed Payment Summaries but they are not e-mailing.   Invoices and statemen...
  • DiG1's avatar
    DiG1
    6 years ago

    There is a known issue with sending them out and has been for a few days. The work around is to save as PDF and then attach to email or untick send from AccountRight. No update on when it will be fixed have been issued even though it has been several days since problem was noted.

DiG1's avatar
DiG1

There is a known issue with sending them out and has been for a few days. The work around is to save as PDF and then attach to email or untick send from AccountRight. No update on when it will be fixed have been issued even though it has been several days since problem was noted.

Karen251's avatar
Karen251
Trusted Cover User
6 years ago

Oh Poo - I've tried so many times, hope the poor employees aren't going to get ten copies when it's fixed. :)

Not that happy about having to do the PDF thing as I have about 50 to send, feel sorry for people who have even more. 

 

 

 

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