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Beulah's avatar
Beulah
Experienced Cover User
11 months ago
Solved

Payment Summaries green tick

Hi.  I am using myob business lite online and have completed my EOFY finalisation.  I only have 2 employees and they both have a grey (not green) tick in the final indicator column.  How long does it take to update this information in their myGov account?  I processed the finalisation on Friday at 1.30pm and on Saturday at 9.30am their payment summaries were not in their myGov.  Thank you.

  • Doreen_P's avatar
    Doreen_P
    11 months ago

    Hi Beulah 

     

    Thanks for your post.

     

    Since you have already processed the finalisation for your employees and the Final indicator column is already ticked, we recommend getting in touch with the ATO as they can provide you with further details.

     

    Best regards,

    Doreen

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    11 months ago

    Hi Beulah 

     

    Thanks for your post.

     

    Since you have already processed the finalisation for your employees and the Final indicator column is already ticked, we recommend getting in touch with the ATO as they can provide you with further details.

     

    Best regards,

    Doreen