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AA11's avatar
AA11
Contributing User
3 years ago

Payroll - Unable to amend & save

Hi, 

 

Unable to amend/change. Error message "the format of the statement text value is incorrect". Check the date format as suggested in the forum, but no avail.

 

Any assistance/advice?

 

Thank you.

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    Hi 

     

    From the error message it would suggest it is the statement field that has the issue - it is hidden in your screenshot

     

    Try this

    Have a look at it and make sure there are no spaces before or after the main text

    I would probably delete the text and retype and hit delete at the end of the message a couple of times to make sur no spaces exist

     

    Hope that is useful

     

    LIsa

      • LRBooks61's avatar
        LRBooks61
        Ultimate Cover User
        3 years ago

        It must be the text inside the statement 

        Standard is PAY FOR xx/xx/2022

         

        Lisa