Payroll bank file with Apple Products
Hi, I have tried to do the Payroll from home on an Apple Ipad but the bank file generated has never worked. Has anyone had any luck doing this and what am I doing wrong? Thanks
Forum Discussion
Hello Connockity
In these cases, you should delete the original Electronic payment then go into each individual transaction and make sure there is a statement text. Then recreate the ABA file.
Please note that both Supplier & Employee cards have a Statement Text field, which should be filled out prior to paying electronically.
If these are filled in can you please give me some more details as to the issue, are you getting any error messages? where during the process is it not working?
Please let me know how you go.
HI Chris,
When I save the file in my ipad, it doesn't work when I go to ANZ and try to upload the file for payment.
Can anyone help?
Hello Connockity
Sorry for the delay in my response.
If you are with ANZ and experiencing issues you should select the Self-Balancing transaction option, found in the Banking tab of your selected account.
This should allow you to upload through to ANZ.
If possible, does it work when you go to process through a computer? or is the same issue happening?Sorry Chris - I can't even find a banking tab in my ANZ account.
This only happens with Apple products - when I use Windows Based computer it is fine.
ANZ doesn't like what Apple products do to the ABA file.
