Forum Discussion

VickiC3's avatar
4 months ago
Solved

payroll clearing account in credit

I am hoping someone can help me.  Our payroll dept processed the payroll, however omitted the Salary Sacrifice portion.  She then processed a negative payrun for this person.  she then reversed the o...
  • Genreve_S's avatar
    4 months ago

    Hi VickiC3

     

    Thank you for sharing your concern on the forum. From your description, it appears that two pay runs were generated - one without the salary sacrifice and another as a correction. Additionally, there were two negative amounts, the negative payroll, and the reversal. Given this information, the clearing account should ideally be at zero balance as the negative amounts should offset the positive ones.

     

    The best way to have this corrected is to reverse the negative pay run created. This will offset the values leaving the correct amount of pay run in place.  Also, it's recommended to create a void pay run to correct the salary sacrifice values moving forward. 

     

    In the meantime, feel free to create a new thread if you require any further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve