Payroll EOFY terminated employee Gross incorrect on ATO YTD report

Hi Tish_Wise62 

Thank you for your post.

I appreciate your patience and understanding about this. I understand how frustrating it can be when you have no support to help you with resolving your issue. This is not the experience we want to provide our customers. I regret the inconvenience caused to you.

To help you with resolving your issue, can I please confirm if this employee has the correct figures in his/her payroll activity and register report?

Have you tried to follow these steps below?

1. Remove termination date on employee card file and delete employee on STP reporting center under employee terminations tab
2. Set the employee card file back to active
3. Select the payroll year and send update event
4. Wait for the status of send update event to be on "Accepted status"
5. Check the YTD verification report if it has been rectified
6. If rectified, add termination date on the card file and add the employee termination tab in STP reporting
7. Inactivate the employee card file.

Are we able to solved your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply on this post and we are more than happy to assist.

Cheers,

Princess