Payroll information not meeting ATO requirements
- 2 years ago
Hi hippy_chippy,
Thanks for reaching out to us. I'd like to extend to you a warm welcome to the Community Forum. I'm glad to assist you with your concern. We apologize that you're having difficulty with the error message you are getting when creating a pay run, and we appreciate you for sharing your concern with us.
When you process the pay run and report it to the ATO, are the reports being rejected? If so, is there an ATO error code with the reason for the rejection? However, If the pay has been accepted by the ATO, the data is successfully sent through.
Please don't hesitate to post again if you need help in the future.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth