Payroll Issues (FY23 and current)
Hi all, I am seeking some assistance with 2 payroll issues for a client I recently onboarded who had not lodged a BAS June 23 but had finalised payroll for the FY23 year to meet the deadline without...
Forum Discussion
Hi,
Thanks for your reply. I'm not sure I understand how the transactions can be from the bank feed as they appear to be payruns that have been accepted by the ATO in STP.
It looks like one group of payroll transactions in the reconcile account have been "reconciled" by clicking on the payroll entry without a match to the bank transactions and now when I try to match those transactions in bank transactions, they are causing bank rec to be out of balance because the transactions do not exist.
Please help - I'm confused.
Thanks,
Rebecca/
Hi beckstar99,
Thanks for the update. I get that you're having a bit of a tough time matching your bank feed transactions and the payruns that the ATO in STP has accepted. It looks like there's a bit of a mix-up between the payroll transactions in your reconcile account and the bank transactions. I recommend checking the employee's payment method and the accounts linked to payroll; this will determine why the payroll transaction is not showing under the bank feed window. If the employee is set for electronic payment, you'll need to download the bank file to assign the transaction in the bank feeds window. If the payment is by check or cash, make sure the correct account is linked. If it's not, you'll need to reverse and redo the transaction to match it. Let me know how you'd go with this and if you require further help.
Kind regards,
Shella
