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amazone's avatar
amazone
Contributing User
11 months ago

Payroll recurring as negative - Urgent

Hi each week when I create payroll, all seems fine & I process it electronically.  Once saved it creates an automated journal for one employee only (out of about 17 employees) and reverses the pay fo...
  • Earl_HD's avatar
    11 months ago

    Hi amazone,

    Thank you so much for your post and my apologies for the late response. I suggest reviewing the Pay Run Activity Detail Report first to identify any processed pay runs with negative wages. If you find such a pay run, please open it and inspect the settings of the pay item associated with the negative amount. It's possible that one of the pay items used by the employee is causing this issue. Additionally, kindly verify the accuracy of the figures in the standard pay section of the employee's card file.

     

    Please do let me know how you go on this.
    Regards

    Earl