Payroll Reversal and PAYG liabilities in AccountRight Plus 2022.7

Thank you so so much clover! You are the best! Have a lovely weekend. 

Regards

Tammie

Hi Abbey1 

Thank you for the information. I'm wondering if the liabilities of the original payroll entry was already processed before the pay was reversed? If so, could you please send me a private message with the following details, so we can look into it for you?

- Serial number

- Company File ID number under Help > About

You can do so by mouse over my avatar and choose 'Send a message'.

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CloverQ wrote:

I'm wondering if the liabilities of the original payroll entry was already processed before the pay was reversed?

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CloverQ You are are obviously aware of the bug that has been causing this issue (Reversals of wages not resetting Super, and probably others too, to unpaid on the reversal entry to allow them to offset in the pay liabilities screen etc). Can you confirm  whether this has been fixed in the later 2022.8.0 release?

Hi Clover,

Yes, the PAYG of the original payroll entry was already processed (into ATO ICA liability account) before the pay was reversed. You think that's the reason why the PAYG of the reversal transaction has "PAID' status, and as such is not included in Pay Liabilities? If so, is it possible to fix it? 

Seeing no other solution (after talking to MYOB support for couple of hours) I have just processed the PAYG for July in two steps:

1. entered Pay Liabilities transaction from liability account 'ATO ICA' for the incorrect amount of PAYG ($22,969), as there is no other way to edit the amount being paid;

2. to record the actual payment from bank account entered Spend Money transaction for the correct amount by splitting it between two accounts:

liability account 'ATO ICA' for the amount $22,969

expense account 'Adjustments, errors, rounding' for the amount -$28

I'm not sure if I haven't created another problem, and I'm happy to make corrections if you know how to fix the original issue.

Kind Regards,

Abbey

The way I have been correcting clients affected by this is to reverse the reversal that is affected by this bug (using the inbuilt reversal process) then recreate the intended reversal with a manual payrun rather than the inbuilt reversal process. 

This resets everything ready for the replacement payrun and makes sure 'pay liabilities' screen picks up the correct amounts.

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Freman wrote:

The way I have been correcting clients affected by this is to reverse the reversal that is affected by this bug (using the inbuilt reversal process) then recreate the intended reversal with a manual payrun rather than the inbuilt reversal process. 

 

This resets everything ready for the replacement payrun and makes sure 'pay liabilities' screen picks up the correct amounts.

 

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Hi Freman,

This is AccountRight Plus 2022.7. I tried to reverse the reversal - the software doesn't allow it. 

Unless I'm getting mixed up with a different issue fix, thats a new development in this sorry saga. 

I put a post up on this forum many months ago about this issue which I cannot locate anymore - MYOB have probably removed it because I did not hold back on my scathing critique of them. 

Hi CloverQ 

I am experiencing the same issue. Can you please assist?

thank you.

Hi lindso,

 If your company file online?

If so, could you please send me a private message with your serial number, and the company file ID number (under Help > About)?