Forum Discussion

gwsaccountants's avatar
gwsaccountants
Member
5 months ago

Payslips not showing YTD entries for all pay items

I have an employee with 4 types of Pay items (Base hourly, Saturday, Sunday and Public Holidays)   The YTD figures for an item are only showing on the payslip when the item is paid as part of the p...
Genreve_S's avatar
Genreve_S
MYOB Moderator
5 months ago

Hi gwsaccountants, 

 

By default payslips are set to include all YTD values regardless if there was any hours processed to them on the pay run. It's best to give our support team a shout so we can check out your payslip setup. The quickest way is to pop a support ticket into MyAccount or jump on live chat with MOCA, our online assistant.

 

Regards,
Genreve 

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