Hello Doreen,
Have you had a chance to look at the screen shots that I have shown you? The staff member had had no superannuation calculation allocated over the last 2 months.
Thanks
Hi, WalSkil
Thanks for updating us about this.
If you could send a screenshot of the window where you cannot the superannuation fund and the window where you can see that it is listed so I can investigate this further on our end. Please make sure to remove sensitive information before posting in the Forum.
Best regards,
Doreen
Thank you for your response, Doreen.
Below screenshot shows how the Australian Retirement Trust Super Savings cannot be ticked to show that there needs to be a superannuation calculation for the employee on each pay run:
Below screenshot shows that the Australian Retirement Trust Super savings is listed in the Superannuation Fund List:
The employee who has the details as shown in the first screen has had no superfund allowance geberated from the last 3 pay runs, which is when they began theior employment here.
Do you have any idea what esle I need to do?
Thanks.
