Forum Discussion
Hi there HoneySandra ,
Thats not a great experience with our support team, I will be sure to look into this and pass on feedback around being transferred after already being told the person was in payroll & that it was then after hours.
The MYOB support staff are trained to support the MYOB software and are not able to provide accounting advice.
If there is something you need help with, that would require someone to understand Australian Payroll laws and guidelines, then I would absolutely recommend you to reach out to an Accountant for help with this.
There are some active accountants who look at posts in our Community Forum and may be able to offer advice, but for verbal assistance, you will need to reach out to your accountant.
Kind regards, Mike
- HoneySandra13 days agoExperienced Cover User
Mike, I was not asking for how to process this final pay. I have already researched and know what I need to do. It's in respect of how to reduce the leave entitlements to zero once they have been paid out. It's not like your usual Uunused Leave when an employee leaves a company and you can link the unused leave payment to the holiday accrued entitlement.
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