Forum Discussion

Lynnette1's avatar
Lynnette1
3 years ago

Re: Employee Card Error

Hi Steven   I am having a similar issue with one of my employee cards, I cannot access his file, change his information or enter timesheets.   I am running the desktop version of AccountRight Plu...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Lynnette1 

    I have organised the repair and sent you an email with instructions. 

Komal_S's avatar
Komal_S
MYOB Staff

Hi Lynnette1 


If your file is online, please send me your serial number and company file name by Private Message  and I'll run some scripts to resolve the issue.

Lynnette1's avatar
Lynnette1
3 years ago

Hi Komal

 

Unfortunately no it is not an online file.  

 

Lynnette

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi Lynnette1 

    In that case, the file will need to be sent for repair. Please send me the above-mentioned details by Private Message if you're happy for me to arrange that. 

    • Lynnette1's avatar
      Lynnette1
      3 years ago

      Private message sent.

       

      Thanks

       

      Lynnette

      • Komal_S's avatar
        Komal_S
        MYOB Staff
        3 years ago

        Hi Lynnette1 

        I have organised the repair and sent you an email with instructions. 

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