Re: Error When Recording Pay

Question

HII am doing first payrun for 2023 FY with 2 employees doing a fixed amount of salary sacrifice, well below the gross.I have it assigned to the correct category for STP 2.&nbsp;I am getting the attached error message, and it will not allow me to go any further.&nbsp;So I am unable to record the wages and proceed any further.&nbsp; Very frustrating.Is there any way of fixing this, other than denying employees the benefits of salary sacrifice for this fortnight.&nbsp;Would really appreciate an answer&nbsp;

melisa_d · Answer

Hi&nbsp;Beancounterrr,&nbsp;
&nbsp;
The message you've received&nbsp;indicates one of the deduction, superannuation or expense accounts have hit the limit on their set up as a result of this pay. 
&nbsp;
To resolve this message you would need to determine which payroll category has the limit, this is checked by going into each of the deduction, superannuation or expense payroll categories and checking if there is a limit set. If the limit does need to be there, you may need to consider increasing the limit.

beancounterrr · Answer

HiYes I did check and the Salary Sacrifice has No limit ticked.Unfortunately, still not solved yet.&nbsp;&nbsp;

melisa_d · Answer

Hi&nbsp;Beancounterrr,&nbsp;
&nbsp;
Can you please provide a screenshot of the Salary sacrifice category set up so I can take a look into this further.&nbsp;

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Re: Error When Recording Pay

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