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sal2107's avatar
sal2107
Trusted Cover User
3 years ago
Solved

Payroll reporting YTD verfication report showing $0 in gross payments (for Base Hourly for one employee

Hi, I have an employee who was terminated this year. I am not able to reconcile the Payroll Reporting YTD with the Payroll Register & Payroll Summary Reports in MYOB (which match and are correct). Th...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi sal2107,

     

    Thanks for your post. 

     

    In this scenario, I would advise you to reactivate the employee and remove their termination date from their employee card and STP, then run a $0 Void pay/Update Event, which should pull through any figures that have been missed. Once the $0 Void pay/Update Event has been accepted, please compare the reports again. 

     

    Let me know how you get on, happy to assist further. 

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi sal2107,

 

Thanks for your post. 

 

In this scenario, I would advise you to reactivate the employee and remove their termination date from their employee card and STP, then run a $0 Void pay/Update Event, which should pull through any figures that have been missed. Once the $0 Void pay/Update Event has been accepted, please compare the reports again. 

 

Let me know how you get on, happy to assist further. 

sal2107's avatar
sal2107
Trusted Cover User
3 years ago

Hi Sam

Thank you - your work-around worked!

A little annoying to have to do it though, I'm glas I only had one employee with the issue.

Thanks again

Kind regards

Sally

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