Forum Discussion

Sam17's avatar
Sam17
3 years ago

Re: YTD Verification Report incorrect 2021-22

Hi There   Also having trouble with STP YTD reports. Payroll Register and Payroll Activity balance. YTD balance is incorrect.   Traced it to 2 employee payrun earlier in the year on seperate oc...
jodieL2's avatar
jodieL2
Experienced User

Hi Sam,

 

Can you let us know how to fix this problem once MYOB finally answer the phone.

We all pay good money for there products but the customer service is appauling.

 

Sam17's avatar
Sam17
3 years ago

Hi Jodie

 

I finally got through on the phone and was told to do another $0 payrun.

This did fix the problem.

 

Good luck

  • SheliR's avatar
    SheliR
    Contributing User
    3 years ago

    thanks

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.