Forum Discussion
Hi everyone
To give a quick rundown of how STP works:
Payruns processed appear in the Payroll reporting centre>>Reports tab and send the YTD amounts to the ATO. Each report overrides the previous one, this means that the ATO take the YTD amounts from the most recent report.
The YTD verification report and Summary of payments reports (both in EOFY finalisation tab) pull the YTD amounts from the employee card>>Pay History and filter by the ATO reporting categories.
The Payroll actvity report gets it's data from pays processed in Process Payroll.
The Payroll register report gets it's data from the employee card>>Pay History.
If the Payroll reports and YTD verification report don't match run the Payroll activity and Payroll register reports. This post, AccountRight reports don't match STP reports, has detailed information.
If the Payroll activity and register reports are the same and you've moved to STP Phase 2, process a $0 pay with payment date as 30 June. Wait until that report is accepted before you recheck the YTD verification report, it can take time to update the figures.
Terminated employees will need their termination dates removed and their cards made active before processing the $0 pay.
For ETP issues follow the instructions for your situation in this post: Incorrect ETP values
- SuW3 years agoExperienced Cover User
Hi Tracy
I understand the changes made in the payroll history will effect the payroll register/activity reports but how do you change the entry now we have rolled over the a new year please?
- sueb3 years agoCover User
Hi Tracey
I have had a similiar issue and I have run $0 pays as at 30.6.22, I added in terminated employees also and my STP Report and Payroll Summary still do not match.
I did an in depth look at a Payroll register [Detail] report of each employee and saw that payroll categories that I had changed for STP P2 were not being picked up in the YTD "Total salary and wages as per payroll summary report".
I then changed the affected ATO reporting categories all to Gross Payments and I can see now that each employee's total is correct on the EOFY YTD Verification Report, however, the overall total does not add up to the Gross Payments YTD figure at the top right hand side of the EOFY finalisation page - the amount it is out by is the total Allowance - Award Transport Payments that is still allocated to the STP P2 category.
MYOB helpline is basically uncontactable, I was on hold for 2.5 hours and my call got cut off without a resolution, called again, on holding again for another 2.5 hours before without getting through.
Happy to hear any other suggestions?
- MaxxMusic3 years agoContributing Cover User
sueb
I have the same issue, but have narrowed the difference in total on the top right and the report down to one employee... MYOB couldn't tell me WHY, but said that if the individual amount was correct, then to finalise..I haven't however finalised the one terminated employee who's ETP is not showing at all, even in their individual report!!
I had the same issues with the categories not appearing in the gross total, but if you open their report (Three dots next to their name) they will be listed and I was told by MYOB that it was correct tohave them NOT in gross payments (This was annual & Personal Leave for me).
I really do think they should include this in the listed total for each employee, as thankfully I have 66 casuals and only 8 FT/PT so I only had to manually add up 8 totals... Imagine haveing 100's of employees!!!! WHat a nightmare!!
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.