Forum Discussion

Experienced User

3 years ago

Solved

Recurring journal entries in AccountRight won't record and shuts down

Hi, After updating my MYOB file I tried to record some recurring journal entries. The hourgalss showed and then eventually the error email was received and I had to restart MYOB. Have been tryin...

errorLog1.txt7 KB

errorLog.txt7 KB

Sinclair
3 years ago
https://community.myob.com/t5/AccountRight-Sales-and-purchases/Recording-recurring-transactions-not-saving-since-update-today/m-p/776767

I changed the frequency of the transaciotns and they were able to record.

Tracey_H

Former Staff

3 years ago

Hi wendyb3

I'm sorry to hear you're experiencing this. Our developers are currently investigating and we do apologise for the inconvenience. In the meantime, entering those journals in the browser will allow you to record them successfully.

wendyb3
Experienced User
3 years ago
Thank you for the heads up on using the browser.
Will I be notified Tracey once worked out. I have my diagnostic report attached.
Huxley.Application_2022.7.24.7020.log179 KB

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Recurring journal entries in AccountRight won't record and shuts down

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