Forum Discussion

wendyb3's avatar
wendyb3
Experienced User
3 years ago
Solved

Recurring journal entries in AccountRight won't record and shuts down

Hi,   After updating my MYOB file I tried to record some recurring journal entries. The hourgalss showed and then eventually the error email was received and I had to restart MYOB. Have been tryin...
Khayyam's avatar
Khayyam
Experienced Cover User
3 years ago

im having same problem and been on hold for 3 hrs, any resolution yet?

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi Khayyam 

     

    Our developers are working to resolve this. In the meantime, entering those journals in the browser will allow you to record them successfully.

    • wendyb3's avatar
      wendyb3
      Experienced User
      3 years ago

      Hi Tracey,

       

      I ended up changing the frequency of the journal entries. Thank you so much for replying so quickly to me.

       

      Wendy

       

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