Solved
Reverse Pay Superannuation lock period
I have been trying to reverse a superannuation payment in MYOB Accountright Payroll but I get the following error message: You can't record transactions dated in the lock period. The lock period is s...
Hi slug2012
We are aware of an issue that does affect the AccountRight 20xx product range that when reversing a Pay Superannuation transaction a lock period message will appear. This is even if the date listed is well in advance of the lock period date, provided that a lock period is set the error will appear. The error has been passed across to our product team for closer investigation for an in-product fix. Currently, the workaround is to remove the lock period, record that transaction and then lock the period as intended.
