Forum Discussion

CHEE1's avatar
CHEE1
User
2 years ago

Reverse Pay Superannuation Transaction

Hi,


I have accidently reversed two pay super transactions twice and now my super liabilities are completely out.

 

How can I fix this seeing as you can't undo a reversal?

 

This is a really frustrating issue that is causing me major headaches :smileysad:

  • Hi CHEE1,

     

    Thank you for your post.

     

    In this case, you will need to process a positive figure for the affected super totals against the affected employees through processing payroll to offset the negative. 

     

    If you had further trouble with this, please do reach out.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Sam_R's avatar
    Sam_R
    Former Staff

    Hi CHEE1,

     

    Thank you for your post.

     

    In this case, you will need to process a positive figure for the affected super totals against the affected employees through processing payroll to offset the negative. 

     

    If you had further trouble with this, please do reach out.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.