Forum Discussion

Basketball's avatar
Basketball
Experienced Cover User
4 years ago
Solved

Reversing and reprocessing a returned super payment

Hi there,  We have received an email from MYOB Pay Super, as follows: "Unfortunately, due to the super fund YYYYYYY closing on the 30/09/2021, your recent superannuation batch payment with the amou...
  • IanChait's avatar
    IanChait
    4 years ago

    Hi Basketball 

     

    You are correct, the entire batch should be available  for re-processing.

     

    You would split it if only one or a few payments were returned, not the entire batch.

IanChait's avatar
IanChait
Ultimate Cover User
4 years ago

Hi Basketball 

 

You are correct, the entire batch should be available  for re-processing.

 

You would split it if only one or a few payments were returned, not the entire batch.

  • Basketball's avatar
    Basketball
    Experienced Cover User
    4 years ago

    Thanks Ian, your answer has been most helpful. Successful in reversing and reprocessing the batch

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.