Forum Discussion

Veena's avatar
Veena
Trusted Cover User
1 month ago

SMSF and Payday Super

We have an SMSF. I have set it up for super payments, however the first payment made has bounced back. We have not received any notification as to why. ESA is recorded as is ABN. NB: on other posts, it mentioned not having spaces in the ABN: this is not an option-MYOB will not allow the input of the ABN without spaces! The set-up has been completed as follows:

Type: SMSF selected

ABN: input-with spaces as per what MYOB is allowing

Fund Name: populated without a problem

Name: same as Fund name

ESA: wrkrSMSF selected (correct ESA)

BSB: xxx-xxx

Account: entered with no dashes or spaces

Phone: nothing input

website: nothing input

Pay using PaySuper: selected

 

If you can see something I'm missing here, input would be appreciated. I'd like to reprocess this: lucky it's not an employee's fund, only the Directors.

 

 

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 month ago

    Hi Veena,

     

    You’ve set most of this up fine, and the spaces in the ABN aren't the problem. If the ABN were actually invalid, you would usually get an error at SMSF creation or when trying to create the payment. You can email paysuper@myob.com with the following: 

     

    • SMSF details
    • Payment amounts
    • Dates the payments were made

    They’ll be able to check what happened to the super and point you in the right direction.

     

    Cheers,

    Doreen

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