Forum Discussion

JoseGomez2022's avatar
JoseGomez2022
Contributing User
11 months ago
Solved

Staff member card crashing

Hi, I keep having an issue with MYOB crashing when trying to open the card of a staff member. Thank you for your assistance. AccountRight Application Error Report =====================================...
  • Leneth_A's avatar
    Leneth_A
    11 months ago

    Hi JoseGomez2022

     

    Thanks for your post and Welcome here in the Community Forum. I hope you find it a useful tool.

     

    There is a script we can run to resolve this, can you please send me a private message with your product serial number and Company file ID of the file (This can be found by going to Help > About MYOB AccountRight).

     

     

    If you do require further assistance feel free to reply to this post.

     

    Cheers,
    Leneth

Leneth_A's avatar
Leneth_A
MYOB Moderator
11 months ago

Hi JoseGomez2022

 

Thanks for your post and Welcome here in the Community Forum. I hope you find it a useful tool.

 

There is a script we can run to resolve this, can you please send me a private message with your product serial number and Company file ID of the file (This can be found by going to Help > About MYOB AccountRight).

 

 

If you do require further assistance feel free to reply to this post.

 

Cheers,
Leneth

  • JoseGomez2022's avatar
    JoseGomez2022
    Contributing User
    11 months ago

    Hi Leneth,

     

    for some reason does not allow me to sent you a private message. is there an email or so i can use?

     

    Regards,

    • Leneth_A's avatar
      Leneth_A
      MYOB Moderator
      11 months ago

      Hi JoseGomez2022

       

      Thanks for letting me know. My apologies, I've given you private message access now.

       


      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

       

      Cheers,
      Leneth

      • JoseGomez2022's avatar
        JoseGomez2022
        Contributing User
        11 months ago

        thank you.

        Details sent.

        Regards

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