Forum Discussion
Hi SonjaDeveson,
That's awesome news that your payroll activity and payroll register reports are matching up! This usually means that the info you've sent to ATO is on point. Since all reports are looking good except for the YTD verification report, try sending an update event. If that doesn't fix the issue, our virtual assistant, MOCA, on the website can step in to help. If MOCA can't sort it out, you'll be switched to a live chat automatically, or you can reach out for support through My Account for further investigation.
Feel free to get in touch if you need more help.
Cheers,
Princess
I finally found it wrritten in the MYOB help centre that if a ATO reporting category total was negative, it would be reported as zero to the ATO. To fix it, the value had to reassigned.
This explains my problem.
I'm just waiting to confirm the reassignment with my accountant.
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