Forum Discussion

Britt-87's avatar
Britt-87
Contributing User
6 months ago

STP Question

We have moved from a sole trader to a trust and merged all our data over to the new software. I was advised my MYOB that I needed to do a final STP reporting to the ATO which I done. The issue is that all the payroll data was moved over to the new ABN and has cause an issue with the payment summaries. Our employees have received 2 separate group certificates which is incorrect. I have spoken to the ATO to try and have the figures removed from the old STP and was advised we need to do an update event in which I had already completed. The system is still showing an amount to each employee which is causing issues when lodging a tax return. It is claiming their earnings are more than they have. 

 

I'm hoping someone could help me out in what I should do. 

5 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    6 months ago

    Hey Britt-87,

     

    Moving your business from a sole trader to a trust and getting all your data merged across is no small task. That was a huge effort! You've already nailed the final STP reporting and the payroll switch to your new ABN. With the double-up on payment summaries, the next step is to go back into your old file, and zero out each employee's pay history before doing a finalisation. This stops any leftover figures from popping up and ensures no one’s earnings look higher than they should when it’s tax time, so you won’t have staff scratching their heads over two group certificates.

     

    Cheers,

    Doreen

  • Britt-87's avatar
    Britt-87
    Contributing User
    6 months ago

    Thank you for your reply. Just to confirm if I clear the below amounts and them resubmit the STP finalization this will fix the duplicate group certificates? 

     

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    6 months ago

    Hi Britt-87,

     

    Thanks for the screenshot! Yes, clearing those amounts and then resubmitting the STP finalisation should fix the duplicate group certificates.

     

     

    Cheers,

    Shella

  • Britt-87's avatar
    Britt-87
    Contributing User
    6 months ago

    I have cleared all the pay history still showing the amount for the STP finalisation. 

     

     

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    6 months ago

    Hi Britt-87,

     

    Thanks a heap for the screenshot! If those figures are still popping up in your pay history after clearing things out, best to give our team a buzz through our virtual assistant MOCA, or send a support request through MyAccount. We’ll dig a bit deeper and help sort it for you.


    Cheers,

    Shella

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