STP reporting during payroll
Kameleon Group Pty Ltd serial number **** **** **** When I process our payroll using the web version of AccountRight there are 2 issues occurring. First issue (this has been occurring for over a year...
Forum Discussion
Hi HelenHolman
I have had the same issue previously and ended up having to re-do the entire payroll again in desktop which was a real headache. When it happened again, I found your message thread and read that you were experiencing the exact same issues, so I was relieved that it wasn't just me having these issues. Based on your message though, it sounds like support never found a solution to the issue which is disappointing and concerning especially if they are eventually moving MYOB to online only.
Absolutely! I've just done the pays today but will try the online version again next pay and see how I go.
I just got so sick of getting given the same 'solutions' from support, even though I have said (more than once) that none of them work.Hi NikkiQLS,
I'm sorry to hear that you're still experiencing issues with payroll processing. If you've already tried all the suggested solutions and are still facing the problem, and since you're also having trouble with live chat, submitting a case will ensure that your request is reviewed and addressed as soon as possible. You can submit a support case via MyAccount.
Regards,
Sai
