I understand the importance of including the reporting category in your reports. Here’s a tip: compare the values in your Payroll Activity, Payroll Register, and YTD Verification reports. If the YTD Verification report is the only one that's off, you can create an update event to fix it.
If you’re still having issues after the update event, check out the help sites like myob.com/support or myaccount.myob.com. Look for MOCA, our virtual assistant, who can handle immediate queries. If MOCA can't solve it, you'll be directed to our live chat team for more in-depth help.
Feel free to reach out if you need anything else.
Thanks,
Genreve
