Forum Discussion

Ian77's avatar
Ian77
Member
1 year ago
Solved

STP

Base Salary not showing payroll register for one employee and STP verification for EOY, all setup are correct and an update has been sent, did not work any ideas to correct this issue
Ian77
  • Ian77's avatar
    Ian77
    1 year ago

    Hi Doreen P

    The issue has been fixed MYOB had to do work on the file to correct it

     

    Ian77

Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi there Ian77

 

You can also check the Payroll Activity report of the affected employee to see if the base salary is not showing up as well. Generally, if the base salary has the correct ATO reporting category and was not exempted to PAYG, that should show up on the payroll reports. If you recently updated the ATO reporting category of the base hourly, it would be best to send an update event. Lastly, you can check the employee pay history to see if the base salary figures are showing up.

 

Best regards,

Doreen

  • Ian77's avatar
    Ian77
    Member
    1 year ago

    Hi Doreen P

    The issue has been fixed MYOB had to do work on the file to correct it

     

    Ian77

    • Jemar_C's avatar
      Jemar_C
      Valued User
      1 year ago

      Hi Ian77,

       

      Thank you for letting us know that it's already working.

       

      If you have another inquiry feel free to write a post.

       

      Cheers,

      Jem

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