Super paid twice
I paid the super for the month and realized the figure was wrong, so i reversed it and paid again with the correct figures. The only problem is that this has now gone through the bank twice and the b...
Forum Discussion
Hi finance12,
Just a heads up: once a pay super transaction is authorised, even if you reverse it, the payment will still go through. To actually stop the payment, you'll need to contact your bank directly.
If you want to address the first incorrect payment, you can reach out to the super fund to request a refund, or you can adjust the superannuation guarantee amount in the next pay run.
If you need any more help, please reach out to our live chat agents through our virtual assistant MOCA or submit a support request via MyAccount.
Regards,
Sai
