Forum Discussion

finance12's avatar
finance12
2 months ago

Super paid twice

I paid the super for the month and realized the figure was wrong, so i reversed it and paid again with the correct figures. The only problem is that this has now gone through the bank twice and the b...
finance12's avatar
finance12
2 months ago

If you know the answer... how could I reconcile the reversal?  as it is not in the bank statement, it wont reconcile with the bank but i also cannot delete the reversal either?

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi finance12,

     

    The reversal was not deleted. In MYOB, once a pay run transaction is reported to the ATO, it can't be deleted, including reversals.

     

    If you need further assistance with this, please reach out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.

     

    Regards,

    Sai

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