Forum Discussion

Super_Hag's avatar
Super_Hag
Trusted Cover User
6 years ago
Solved

Super payments ONLY from original Bank account - should not be able to change the Bank account

Super payments can only be made from the original bank account that was nominated.  It is VERY dangerous to be able to change the bank account when paying the super.  Please could there be some sort of warning like there is these days on the electronic payments area, to the efffect "Do not change the bank account from the original set up for Super".  One can change the bank account but it defaults back to the original!

  • Theresa_D's avatar
    Theresa_D
    6 years ago

    Hi Super_Hag 

     

    Thanks for sending that through I get what you're saying now.  So when you set up pay super from the original bank account, it continues to be paid from the selected account.  Within the software itself, it will allow a different account to be selected, in this case Petty cash, but the amount is still being paid from the original account.  The software is still paying via the original account. 

     

    If you still feel a warning/description message should display I can pass along this feedback to our developers to consider in future product development.  If this has answered your inquiry please mark 'Accept as Solution' to help other users find this information easier. 

  • Theresa_D's avatar
    Theresa_D
    Former Staff
    6 years ago

    Hi Super_Hag 

     

    Thanks for your post.  Can you clarify what has happened? Changing bank account details would require competing forms for the paysuper team to process so should not be changable within the system. Additional information in the link changing your pay super payment details. 

     

    Let me know how you're going with this and I'll assist. 

    • Super_Hag's avatar
      Super_Hag
      Trusted Cover User
      6 years ago

      Theresa thanks for your response but one can change the bank account from which you are paying within MYOB!  The system allows you to change the "Pay Super From" bank account.  I tried to give you a screen shot but was unable to do so.  It is VERY dangerous to be able to change ON THE SCREEN the Bank Account!! 

       

      There needs to be a warning (similar to the blue one with Electronic payments) to let the user know that you cannot change the bank account.  Better still, it should allow the user to change it on the screen.

      • Theresa_D's avatar
        Theresa_D
        Former Staff
        6 years ago

        Hi Super_Hag 

         

        When I try to replicate this it does not allow me to change bank accounts for this, can you please provide a screenshot of the window you are in? (hiding any sensitive information) 

         

        Let me know and I'll look into this further. 

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