Support Payday Super
Hi MYOB With the deadline for payday super looming is there a plan to improve the support? Currently the only way to contact the payday super team is via email and then wait for a 2 day response...
Forum Discussion
Hi JillL1,
You’re absolutely right to be thinking about support with the payday super deadline coming up, timing and compliance are critical here.
At the moment, the primary contact channel for the Payday Super team is email, and response times can vary depending on the volume of cases. I completely understand how a 2-day turnaround and up to 7 days for processing to super funds can feel really challenging when you’re trying to stay compliant.
Regards,
Earl
