Forum Discussion
Yes I have done all of the above. It is strange that I can approve some of the employee's (ie same employee) timesheets eg Monday, Wednesday, Thursday & Friday's but not Tuesdays.
Can you please check your timesheet preferences?
To set up timesheet preferences:
- Go to the Setup menu and choose Preferences. The Preferences window appears.
- In the System tab, select the I Use Timesheets for [...] and My Week Starts on [...] preference.
- If you want to use timesheets to record:
- activity slips as well as payroll information, select Time Billing and Payroll from the I Use Timesheets for [...] list.
- payroll information only, select Payroll from the I Use Timesheets for [...] list.
- Select the first day of your timesheet period from the My Week Starts on [...] list, enter the first day of your timesheet period. Note that if you just use timesheets for payroll and your pay period starts on a different day each period, for example, you pay monthly, you can select any day.
- Click OK.
Please let me know how it goes, thank you.
- MelBax1 year agoExperienced Cover User
I have checked the timesheet settings and all are correct.
I don't have a problem with any other employees. Only this one and only one day Tuesday 12/03/2024. I can approve all other days for this employee.
- Hannah_V1 year agoFormer Staff
Hi, MelBax. Can you try resubmitting timesheet for that time - does an error show again as well? If the workaround doesn't resolve the issue, we recommend reaching out to our support team via live chat or submitting a case in My Account (myaccount.myob.com).
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