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PileandBucket's avatar
PileandBucket
Cover User
2 days ago

Timesheet error

I have a timesheet error from the last week of June that relates to hours and while it won't change the amount of the pay slip, it requires updating for three employees. It appears the time sheet can be updated but obviously doesn't reflect in the processed pay slip. Is there a way to deliver an updated pay slip to the employee? Thanks 

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 days ago

    Hi PileandBucket, 

     

    Thanks for laying that out so clearly. If the timesheet was updated after the pay was already processed, the payslip usually won’t refresh on its own.

     

    A couple of things to check first:

    • make sure the pay period dates match the last week of June
    • check whether any of those timesheet days were already included in an earlier pay run
    • If you’re using timesheets for all worked hours, check the employee’s Standard Pay to make sure ordinary or base hours aren’t also being added on top

     

    If the pay has already been recorded with the wrong hours, the usual fix is to correct, delete, or reverse that pay, then process it again using the updated timesheet. Once that’s done, you can send the employee the new payslip.

     

    Regards,

    Genreve

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