Timesheet
We have just paid staff and have been advised that they have been short payed. Just noticed that the hours from the first day - Wednesday - have not been included in the pay run - the dates we entere...
Forum Discussion
Hi Samara,
Everything was entered corrctly and nothing was missed so definitely something that was an MYOB error. We first thought that maybe we had entred the actual start and finish days incorrectly but when we checked the pay run it had the correct days and dates entered but had missed the first days hours of eveyones timesheets. We have been using this for about 20 years so we do know what we are doing.
We ran an extra pay of individual employees to add the missed day in manually so that worked.
The problem is that if one of our employees had not told us they were short paid it would not have been picked up at all so this is worrying as we do not underpay our employees on purpose.
Since then we now double check that what is entered on a timesheet actually adds up to the correct number of hours in the actual pay run - time consuming but at least we are now sure. However it is something that needs fixing going forward.
Hi Tina1959
Thank you for the additional information. Glad to hear the workaround has worked for you.
If you notice this happening again, do let us know and we can have a look into it.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
