Hi DebWright
We appreciate you patience, and coming back to us providing updates on the issue.
When you record a transaction you want to pay electronically, the transaction is posted to a temporary holding account. This type of holding account is called a clearing account or suspense account. The payment sits in this account until you're ready to create a payment file to upload to your bank processing.
There are 2 ways to remove transactions from the Prepare Electronic Payments window:
- Process the transaction i.e. tick the transaction and select Bank File. You'll need to have a supplier added to that transaction and the relevant banking information for that employee. This would impact the Bank account that the electronic payment transaction was recorded against. Although, once recorded could record a journal entry to clear that impact on the bank account
- Reverse out or delete transaction. This involves opening the transaction and selecting Edit>>Delete (or Reverse) transaction. Deleting may not be possible if the transaction is recorded in a previous financial year. Reversing out the transaction would generate a negative transaction in the Prepare Electronic Payment window which can be ticked and offset against the original transaction to record a 0.00 (or Void) transaction to the bank account. An employee and their details would need to be entered to complete the process.
There is another process that can be used to clear out that Prepare Electronic Payments window.
- Navigate to Accounts>> Account list
- Select New.
- Give the account number, name and set the account type to be Bank.
- Once the account has been created, navigate Set up>> Linked Account>> Accounts & Banking
- Update the Bank Account for Electronic Payments to be that newly created account.
After completing the above steps, the Prepare Electronic Payments Window would be cleared.
The above process does work as the system will look at all transactions in the Electronic Clearing Account to see if they have been paid. As the New Account would have no transaction in the window would be blank.
I hope these helps. If further assistance is required. feel free to post again. We're happy to assist.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Cel
