Unable to process first pay for July 23
Hello Not able to process the first pay for July23 for my Client. Takes us through the process then like displays 0.00 processed for bank/cash/electronic. Not sure what is going on. We have tried...
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Me to. Been on the phone to MYOB for almost 2 hours, nothing is fixing it.
Are you trying different things with them or are you just on hold like me ?
Was on the phone for about 2 hours. They tried lots of different things but nothing worked. They were suppose to call me back but nothing so far. I have had to manually amend an old aba file so as clients employees can be paid. Very very annoyed that I have spent 5 hours on this and no fix to date. I asked numerous times if I could send the file to them but they seem to not want that these days.
I find that they promise a call back when they have run out of ideas. I have never received a call back from them, despite the promise of one multiple times
