Hi Team,
I am unable to reconcile the bank account because of a reversed superannuation entry. I am attaching screenshots for your reference, could you please suggest how do I hide this entry or any other way to fix it.
Thank you,
Kaushika Rajendran
Hi kaushika
I'm sorry to see that no one has replied to you yet. When you reverse a transaction the original transaction is still recorded in the software. This means that when reconciling you would tick both the original and the reversal as they clear each other out:
When you reprocess the transaction it will appear to be matched in Bank feeds or manually reconciled in Reconcile accounts:
Please let me know if you need further help.
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