5 days ago
Validating Payroll Information for STP Failed for over 70 employees
We are in STP Phase 2 and using Accountright online version. I receive an error message "Validating Payroll information for STP failed" when I click "Next" after finishing input all info in a payrun.
I realise that if the pay is more than 70 employees, this will happen. If I uncheck some employees to bring the number below 70, there will be no more error messages and allow me to continue to report to ATO and finalise the pay.
This means that I have to split the pay into two payruns. I was wondering if I can remove the limit so that I can do the pay in one go.