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BessSMC's avatar
BessSMC
Contributing User
2 years ago
Solved

YTD figure incorrect on employee payslip

How can I change the YTD figure on employees payslip / payroll advice? I have printed the Payroll Activity (detail) report and all figures match, even ran a $0 payrun for effected employees but this...
  • Sam_R's avatar
    Sam_R
    2 years ago

    Hi BessSMC,

     

    I recommend taking a backup of the file before doing any adjustments like this. 

     

    I would first run and open the Payroll Activity Detail report (YTD) for the affected employees, then open the employee card > Pay History > and select 'Year-to-date' in the 'Show Pay History for:' dropdown (see below)

     

    Then refer to the Activity Detail report and override any fields that need adjusting so they match the report. 

     

    Once you've made the adjustment, press 'OK' to save your changes and process a $0 pay run/Update event to update STP with the correction. 

     

    If you run into any trouble, please do reach out so I can assist you. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

BessSMC's avatar
BessSMC
Contributing User

Hi Sam,

 

I have attached a copy of our Payroll Register and Payroll Activity reports - as you can see they do not equal up.

 

Thanks

Bess

Sam_R's avatar
Sam_R
Former Staff
2 years ago

Hi BessSMC,

 

Thanks for sending those through. 

 

If the Payroll Activity and Payroll Register reports don't match, this generally indicates that a manual adjustment has been made in Pay History within the employee card. If this is the case, you will need to change the Pay History back to what it was and process any changes/adjustments through Process Payroll. Then process a $0 pay to update STP.

 

If you were needing further assistance with this process, please do reach out. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • BessSMC's avatar
    BessSMC
    Contributing User
    2 years ago

    Thanks for that Sam, but unfortunately we have not done any type of manual adjustments in the employee cards' Pay History :(! If only it were that simple.... 

    • Sam_R's avatar
      Sam_R
      Former Staff
      2 years ago

      Hi BessSMC,

       

      Thanks for letting me know. 

       

      Do the YTD amounts in the Pay History match the Payroll Activity report or the Payroll Register report? 

      • BessSMC's avatar
        BessSMC
        Contributing User
        2 years ago

        They are matching the Payroll Register report - which is incorrect.

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