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Fetuani's avatar
5 days ago

Bank Link to the wrong bank account

Not sure if this is the right platform for seeking a solution, however I need help.

I have 2 bank accounts, a saving and the transaction accounts, account #1 for the transaction and account #3 for the savings. 

Since the last reconciliation the accounts has swap, the transaction has linked to #3 and the savings to #1.

I have delink and re-link but nothing change.

What do I do? Please help. 

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Fetuani,

     

    I understand how confusing it gets when your two bank accounts get swapped. If you already corrected this in the "manage bank accounts"window, the bank feeds are supposed to transfer over to the right bank accounts. However, if you already recorded transactions against those bank feeds before correcting them, you may need to delete and re-record those transactions to the right account. 

     

    Let us know if you need any further help with this. 

     

    Thanks,
    Genreve