Education trial cannot add business (URGENT)

I am having the exact same issue, I tried live chat for help and they were no use at all. Apparently they cannot find the account that was supposedly created during the signup process, they searched my name, email and phone number and nothing comes up. It's like there was no account created at all. Although when I get to the same dead end as Darryl it would appear that it is signed in to something. Tried different browsers and email addresses also. Interestingly, at no point did I receive any for of verification/activation/welcome email which you would normally expect when signing up to anything at all.