Forum Discussion

herms's avatar
herms
Member
2 years ago

accountant access

Currently on Account Right, accountant having issues accessing files for 2017 and 2018 financial years. I have backups saved but is there a way online?
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, herms

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

Did your accountant receive any error messages while trying to access company files? If you wish to access your company file from the 2017 and 2018 financial years and you have backups saved, you may need to restore to access the file. You can restore the company file locally. To do this, you may check the Help Article: Restore your company file for further information.

 

Please let us know if you require any further assistance with this.

 

Best regards,

Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.