Forum Discussion

Triggs's avatar
Triggs
Experienced Cover User
5 days ago

BAS and PAYG payment matching issues

I'm wondering how I should enter or match my BAS payments when I use Pay Liability for the PAYG portion so that it clears the liability via the individual staff records?  Because we match the bank transactions for reconciling and the pay liability entry is not showing in the match windows I can't use the bank entry as it will be out of balance.

My spend money entries don't show in there for some reason as I have always traditionally entered them via that and reconcile on the desktop manually but the bank feed system doesn't quite work the same?

I hope this makes sense??

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there Triggs,

     

    Bank feed transactions may not match pay liability entries due to a few possible reasons:

     

    • Manually reconciled transactions: If a transaction has already been ticked in the Reconcile Accounts window, it's considered reconciled. Unticking it will allow it to match the bank feed.
    • Amount mismatch: Even a small difference—like a cent—between the bank feed and pay liability entry will stop them from matching. Double-check the amount to make sure they match.
    • Wrong bank account: Bank feed transactions can only match the linked bank account. If the entry was recorded against a different account, it won't match—this often happens if the wrong account was selected when creating the transaction. 

    You can check the links below for more information.

     

     

    If you encounter error messages while matching the bank feed transactions to pay liability entries, you can reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

     

    Cheers,

    Doreen

    • Triggs's avatar
      Triggs
      Experienced Cover User

      Should spend money transactions show in the match entry section in the online version of accountright?

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hey Triggs,

         

        Yes, a spend money transaction should appear in the match section of the bank feed in the online version of AccountRight. Just make sure it's recorded against the bank account linked to the bank feed.

         

        Cheers,

        Doreen