BAS link - only one process at a time

When I run BASlink, I can print the statement, but for the last year or more I have not been able to go back and print the transaction, or save it.     I have to go out, run it again - print the transaction.   Go out again, run it again - save it.    Please tell me what is going wrong.

PS I hate this ask the community business - what on earth are we paying MYOB for?