Forum Discussion

gfbooks's avatar
gfbooks
Contributing User
2 months ago

BAS Link

I do not lodge BAS through MYOB, but I print the BAS and lodge through my ATO Portal. However, every time I go to print it MANAULLY if says BAS Link is already open and can not open it. I have shut them down and re-opened them, but still same thing. Wont let me open the BAS and print it. What is happening with the Manual BAS LINK ??

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey there gfbooks,

     

    To resolve the issue with the BAS Link saying it's already open and not allowing you to print manually, please try the following steps:

     

    • Close All Instances: Ensure that all instances of MYOB and any related processes are completely closed. You can check this in the Task Manager (Ctrl + Shift + Esc) and end any MYOB-related tasks.
    • Restart Your Computer: Sometimes, a simple restart can resolve issues where the system thinks a file or application is still open.
    • Check for Updates: Make sure that your MYOB software is up to date. Sometimes, updates include fixes.

     

    Best regards,

    Doreen

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