Forum Discussion

chicken's avatar
chicken
Cover User
4 months ago

Can't access prepare BAS window

When I attempt to access the Prepare BAS/IAS window I get a pop up asking for me to allow access to my MYOB account by a third party. Doesn't matter if I say yes or no I then get a NOT FOUND message....
  • chicken's avatar
    chicken
    3 months ago

    I ended up accessing the chat help. I cleared the cache and cookies and then reloaded AccountRight and it was fixed. 

  • chicken's avatar
    chicken
    Cover User
    3 months ago

    That's exactly what was happening to me. The chat help suggested to clear the cache and cookies and reload AccountRight. When I did this the problem was fixed.

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