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CarolynGenSA's avatar
CarolynGenSA
Member
11 months ago

Change payment method for suspense account transaction

I have an issue in which a staff member accidentally applied a payment to an order before converting it to an invoice. This is fine, except the CR has come through from the suspense account as 'cash...
Genreve_S's avatar
Genreve_S
MYOB Moderator
11 months ago

Hi CarolynGenSA, 

 

Since the order's already been converted, you won't be able to edit or delete the transaction. It's a good idea to ask an accountant to help with creating a journal entry to move that value to the bank account.

 

Regards,
Genreve

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